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Can I download tickets from StubHub to my phone?

Author

Michael Henderson

Updated on March 07, 2026

Can I download tickets from StubHub to my phone?

Mobile ticket: Use the StubHub app to view the tickets and scan them at the event. Flash Seats (AXS): We'll email instructions to get your tickets. Mobile or print: Use the StubHub app to scan them at the event. You can also click Get tickets on a desktop to view and print.

Simply so, can you use StubHub tickets on your phone?

The StubHub application has been updated to include mobile ticketing which will allow you to download and display the ticket to an event directly on the phone which can be scanned to permit access just like a paper ticket. The StubHub app is currently available for Android, iOS and Windows Phone devices.

Likewise, do StubHub tickets have to be printed? No need to print! If you wish to print the tickets, head to a computer and follow "My Tickets > Orders > Print Tickets" to do it from there.

Subsequently, one may also ask, how do I download mobile tickets from StubHub?

With Mobile transfer tickets, you need to accept a ticket transfer to view them on your phone. We'll send you an email when your tickets are ready. The email has an Accept tickets button: Click or tap Accept tickets. Follow the instructions to create an account where the tickets are stored.

How do I use my StubHub tickets?

StubHub App

  1. Find your event and select the "Info" symbol in the right-hand corner. Android: iPhone:
  2. Tap "Price alert"
  3. Fill out the info (how many tickets, zone, and the max price per ticket)
  4. Tap "Save"

Can I get scammed on StubHub?

Re: Scammed ticket!
Every purchase made on StubHub is covered by our FanProtect Guarantee. If you do not receive the correct tickets by the time the seller promised, or in the rare occurrence there is an issue with the tickets at the venue, reach out to us right away!

How do mobile transfer tickets work?

Mobile transfers are tickets that are delivered via an email or link from a third-party app and need to be presented from the third-party's app or mobile website with an Android device or iPhone. There's no need to worry if you don't receive your tickets right away.

What happens if my StubHub tickets don't arrive?

Re: Tickets not delivered on time
Sellers are penalized if they are unable to provide the correct, valid tickets in time for the event. Rest assured, with an event 24-48 hours away, our replacement team will make sure to reach out ASAP.

How late can you buy tickets on StubHub?

It's typically the event start time but all events are different and could possibly have a cut off time of 60 minutes, 90 minutes, or even 3 hours after the event begins.

Can my ticket be scanned on my phone?

Most venues today will scan tickets off smartphones for entry into events. You will also be able to use the TickPick app for most events to access your tickets and have them scanned off your smartphone for entry into the event.

Why can't I accept my tickets on Ticketmaster?

This error is caused by an interruption to the transaction process. During the ticket buying process, our computer or your computer lost access to our ticketing systems. Receiving this error means that your request did not make it to the ticketing system. Please resubmit your ticket request and try again.

What does Tickets in hand mean on StubHub?

The In Hand Date is the date you'll have the tickets in your possession (or in hand). It means if they sell, you're ready to deliver them to the buyer. You can deliver tickets before this date.

How do instant download tickets work?

Instant Download means the seller gave StubHub instant access to the tickets when the ticket listing was created. Tickets listed for Instant Download are immediately available as soon as you place your order and you'll be able to view and print them from My Account within minutes.

How can I transfer mobile ticket?

If you're sending/transferring tickets:
  1. Sign into My Account and click on your event to find your tickets.
  2. Click the "Transfer Tickets" button (event eligibility may vary)
  3. Select the tickets you'd like to transfer.
  4. Enter your recipient's first and last name, email address and an optional note. *
  5. Click the "Send" button.

Can you print out mobile tickets?

Can I print them instead? Some tickets are only available on a phone. If they're disclosed as Mobile or Mobile transfer, they aren't printable. This means you'll need to scan them from your phone to get in to the event.

Why can't I print my StubHub tickets?

Some tickets are only available on a phone.
If they're disclosed as Mobile or Mobile transfer, you can't print them. You must scan them from your phone to get into the event.

Can you show print at home tickets on your phone?

If you have selected Print-at-Home as your delivery option, you will need to print and take a physical copy of your tickets to the venue. You will not be able to show your tickets on your phone screen at the venue, as the barcode will need to be printed in order for venue staff to scan and validate your ticket.

Is it safe to buy from StubHub?

StubHub is a legitimate place to buy tickets but it does have its limitations. As long as you use the site with these in mind, you should have no problems.

Can I Screenshot StubHub tickets?

Certain pre-approved sellers are allowed to fulfill their orders with a screenshot of the mobile ticket. Buyers can access these tickets directly through the StubHub app with no transfer needed. No worries, every ticket purchased on our service is covered by our FanProtect Guarantee.

How does StubHub mobile tickets work?

Mobile tickets are the newest electronic tickets.
Instead of using a hard copy or PDF ticket, your ticket is stored on your phone. It'll often look like a square barcode, called a QR code. At the event, you'll view the mobile ticket on your phone to scan it at the gate.

Are StubHub instant download tickets reliable?

Overall, StubHub is fairly reliable, but this depends on how your tickets are delivered. If you can download your tickets right from StubHub, then it's very reliable. If you need to get them over email, it's a little less reliable. If you have to have your tickets shipped to you, then things start to get iffy.

Is there a StubHub app?

StubHub brings the world's largest ticket marketplace right to your Android device, making it easier to find the sports, concert, or theater tickets you want or sell your tickets when you can't go. And with our FanProtect™ Guarantee, you can buy and sell tickets with 100% confidence.

How do I find my tickets on StubHub?

Getting your tickets you bought on StubHub
  1. Mobile ticket: Use the StubHub app to view the tickets and scan them at the event.
  2. Flash Seats (AXS): We'll email instructions to get your tickets.
  3. Mobile or print: Use the StubHub app to scan them at the event.
  4. UPS: They'll be delivered to the address you chose when you bought them.

Can I transfer my StubHub tickets to someone else?

You can't transfer instand download tickets to someone else unless you first remove them from you StubHub listing. Then, you can transfer them as long as you haven't sold them already.

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Can I download tickets from StubHub to my phone?