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How do I cancel Foxtel Australia?

Author

Avery Gonzales

Updated on March 10, 2026

How do I cancel Foxtel Australia?

How to cancel your Foxtel TV subscription
  1. Step 1: Call Foxtel. To cancel a Foxtel TV subscription you will need to call the pay TV provider on 131 999 and say "disconnect" as your reason for calling.
  2. Step 2: Return your equipment.
  3. Step 3: Pay your final bill.

Also asked, can you cancel Foxtel now at any time?

7.6 You may cancel your Foxtel Now Service at any time by notifying us and the Foxtel Now Service will be disconnected at the end of the current Service Period (or at the end of any trial period, if applicable).

Likewise, how do I cancel my Foxtel? To cancel or deactivate your Foxtel Now service:

  1. Go to My Foxtel Now.
  2. Log in to your account.
  3. Click the Deactivate button.
  4. You will be transferred to the "Deactivate Service" page. Fill in the form and click on the Deactivate button.

Also question is, how much does it cost to cancel Foxtel?

Early termination fees are applied to recover the lost costs to Foxtel due to terminating a contract early. A maximum fee of $300 will apply, and will be pro-rated depending on how many months are remaining on your contract.

Can I cancel my Foxtel account online?

If you've decided it's time to cancel, you'll need to pick up the phone – you can't cancel your Foxtel service via your online account. But don't worry – it's a simple enough process. Simply call the Foxtel customer number and when prompted by the voice menu, say “disconnection”.

What is the difference between Foxtel Go and Foxtel now?

Foxtel GO lets you stream live sporting events or TV shows from your package, plus you can get access to a range of TV shows, sport and movies anytime, anywhere, on your device. Foxtel Now (Foxtel Play) is a standalone product and is not part of a Foxtel set-top box subscription.

How much is Foxtel now per month?

How much does Foxtel Now cost? Depending on your interests, Foxtel Now could cost you anywhere between $25 and $109 per month. But every pack is commitment-free which means you can change how much you pay at any time, if you need to.

Is there a lock in contract for Foxtel now?

Foxtel Now comes with no lock-in contract. You pay monthly and can cancel your service at any time.

What is the cost of Foxtel now?

between $25 and $109 per month

Can you stream Foxtel Go to TV?

Make sure the mobile or tablet you're trying to cast from is compatible with both Foxtel GO and Google Chromecast. Foxtel GO is compatible with Android phones and tablets (running on version 5 or above) and iPhones and iPads (running on iOS 9.3. TVs with a Google Chromecast built in. the Foxtel Now Box.

Can you share Foxtel now?

How many devices can I use Foxtel Now on? You can register up to five devices on Foxtel Now at once, and you can watch on two of those devices at the same time. If you want to watch on another device after registering five devices, you'll need to de-register one of your existing devices to add the new one.

Is Foxtel satellite better than cable?

Foxtel claims the shift to satellite will provide and better and more reliable service to subscription TV viewers. “Satellite is less prone to outages than the HFC cable and delivers great quality HD signals. In the future, the NBN will fully manage the HFC network to deliver broadband services.

How do I get Foxtel Go on my smart TV?

Start streaming Foxtel Play in 3 easy steps
  1. The Foxtel Play app is preloaded on compatible Samsung devices.
  2. Open the Samsung Smart Hub on your device (using the Smart Hub button button on your remote) and select the Foxtel Play app.
  3. Log in using your Foxtel Play username and password.

How do I cancel my Foxtel free trial?

Foxtel Now is available for new customers to trial for free with no obligation. Sign up to the free trial when you register online. If you find Foxtel Now isn't for you, simply cancel online through My Account before the end of the trial period and we will remove your access at the end of your trial.

How do I return my Telstra Foxtel box?

You will need to take the foxtel box into a post office with the letter that was sent to you. If the foxtel box is not returned within 7 weeks then a $300 charge will be applied to your account until it is returned. Thanks.

How do I cancel my Telstra Foxtel?

If you're thinking about cancelling your Foxtel on Telstra service, or switching providers: Call 13 22 00 and say 'disconnect'

Can you suspend Foxtel?

A Foxtel subscription can be suspended at a customer's request. This is because Foxtel is there to serve the customer's needs. It is important to notify Foxtel in order for the suspension to be carried out in time to suit your needs. It can be suspended for one week or more, according to your preference.

How do I return a Foxtel box to Australia Post?

Returning equipment via ParcelPoint or Australia Post
  1. using a Parcelpoint location to drop off your equipment is free.
  2. printing a label is optional – just download and present a copy of the PDF label at the drop-off, along with your equipment.
  3. return packaging is available at selected locations.

Is Foxtel play free for existing customers?

Start watching anywhere with the Foxtel GO app. Foxtel and Foxtel Now customers get the Foxtel GO app included at no extra cost. The Foxtel GO app lets you watch the content included in your subscription, from live sport, to the biggest dramas, and features a dedicated kids' homepage.

How do I contact Foxtel now?

GIVE US A CALL
  1. New customers: 1300 130 799. Monday to Friday: 9am to 7pm.
  2. Existing customers: 1300 557 023.
  3. Billing enquiries.
  4. Package change.
  5. Technical support – TV.
  6. Technical Support – broadband and home phone.
  7. TTY: Call 133 677 then enter 1300 557 023.
  8. Speak and listen: Call 1300 555 727 then ask for Foxtel.

How do I cancel Netflix?

Canceling your Netflix account
  1. Sign in to Netflix.
  2. Click the down arrow at the top right of the page, next to your profile name.
  3. Select the Account section.
  4. Under Membership and billing, click the gray Cancel membership box.
  5. Click Finish cancellation to confirm you want to cancel.

How do I cancel now?

To cancel now TV go to the my account button near the top right of any page on the website and select 'my passes' from the list then click the cancel pass button next to the appropriate pass. Remember each pass type needs to be cancelled separately.

How do I update my Foxtel box?

To upgrade your set top box online:
  1. Log into Telstra 24x7 My Account.
  2. Select the Plans & Usage tab.
  3. Select Foxtel from Telstra.
  4. Select the Set Top Box & Accessories tab.
  5. Under 'My Set Top Box', select Upgrade.
  6. Select the set top-box you want.
  7. Review your order details.
  8. Select Confirm.

Is Foxtel paid in advance?

Foxtel bills a month in advance for your services. These are your subscription charges from the date your bill was issued up until your next bill date. Any services included as part of your package in this period will be indicated by the word “Included” in place of a charge.

How do I find my Foxtel smart card number?

  1. Press the home button on your remote.
  2. Scroll across to the Settings menu using the right arrow button.
  3. Select Advanced Settings.
  4. Select System Details.
  5. The Smart card number will appear on screen as SIM Card Number.

How do I cancel my Stan account?

Cancel my Stan Subscription+
Hover your mouse over your profile in the top right corner and select Manage Account. Then locate the Cancel your subscription option under Subscription Information and follow the prompts.

Why is my Foxtel now not working?

If you get a blank screen when trying to open the Foxtel Play app on your PC and Mac, or it's freezing whilst the app is loading, follow our troubleshooting steps below to try and resolve the issue. This issue may be caused by a fault with the device or an issue with the internet connection.

What is my Foxtel account number?

You can find your Foxtel account number: on your welcome letter or email. on one of your Foxtel bills.

How do I change my Foxtel password?

If you've forgotten your Foxtel ID or need to reset your password, click here. If you have a Foxtel Now subscription, you can log in to Foxtel GO using your Foxtel Now username and password. If you've forgotten your Foxtel Now username or password, or you need to reset your password, click here.

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