Go to 'Menu' in the Hive app, tap 'Manage devices' then refresh the page. If the hub is showing as 'connected' there's no need to follow the remaining steps. Step 3. Check that the ethernet cable is connected correctly to your broadband router.
Beside this, how do I connect my hive hub?
To set up a Hive Hub, follow the below steps:
- Connect your hub to your broadband router using the Ethernet cable in the box.
- Connect your hub to a mains power socket using the power cable in the box.
- For the hub to work at its best you should avoid placing it on the floor or in an enclosed area such as a cupboard.
Additionally, how do I connect my hive hub to a new router?
- Connect the Ethernet cable to one of the open ports on the back of your broadband router, then connect the power supply into a plug socket.
- You'll see a solid green light on the hub which will then start to flash.
Accordingly, can't connect to my hive hub?
Let try what we call a network restart to get your hub back online.
- Switch your Hive hub and broadband router off.
- Remove the Ethernet cable that's plugged into your broadband router from your Hive hub.
- Swap this Ethernet cable into a different spare port in your broadband router.
- Turn your broadband router back on.
How long does hive hub take to connect?
You'll see a solid green light on the hub which will then start to flash. The flashing green start up sequence can take anything between 10-30 minutes, so please do not disconnect the hub during this time.
