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Why can I not sign in to BBC iPlayer?

Author

Andrew Vasquez

Updated on February 21, 2026

Why can I not sign in to BBC iPlayer?

Installing on iPad and iPhone
  1. From the home screen, tap App Store. To install apps, you must sign in with your Apple ID or create one.
  2. To browse within the App Store, tap Search (located at the bottom) then enter 'BBC iPlayer'.
  3. Tap the app.
  4. Tap Get then tap Install.

Likewise, why can't I sign in to BBC iPlayer?

If you're having trouble signing in to your BBC account, you'll find lots of advice on our Using the BBC pages. We've also got advice there about creating and registering your BBC account. Visit the How do I update my email address? page if you need to change the email address associated with your BBC account.

Similarly, why do I keep having to sign into BBC iPlayer? We're aware that some TVs sign users out of their BBC account, which means they have to sign in again each time they use BBC iPlayer. This appears to be caused by a device storage problem on the TV, which clears out the stored sign-in data automatically.

Besides, do I have to sign in to BBC iPlayer?

You won't have to sign in every time you visit BBC iPlayer as you should stay signed in for two years on each web browser or app.

How do I sign into BBC iPlayer?

Click on Sign In at the top left of any BBC page, next to the BBC logo. Then, just enter the email address and password you used to set up your BBC account and click Sign In - you'll be sent back to the page you were on before you signed in.

Is BBC iPlayer free to use?

Is a BBC account free? A BBC account is totally free to sign up for. You need to pay the TV licence fee, which costs £147 a year, in order to watch BBC iPlayer or any other TV programming in the UK, but that is required to legally watch television in this country, even if you never use iPlayer.

How do I sign out of BBC iPlayer on all devices?

If you want us to forget you were signed in to a device, just sign out from any BBC app and choose "Sign out of all BBC apps on this device". This will sign you out of all BBC apps on your device and you will have to enter your BBC account password again to sign back in.

What is a BBC account?

BBC account is the sign-in system for the BBC website. Having a BBC account lets you watch and listen to programmes on BBC iPlayer and BBC Sounds, comment on articles, add favourites, play games, write reviews, save recipes and lots more! Visit BBC account help for support with registering and signing in.

How do I change my password for BBC iPlayer?

Here's how to do that:
  1. Go to the I've forgotten my password page.
  2. When requested, enter the email you used to register with the BBC.
  3. We'll then send you an email with a link to reset your password.
  4. When you receive that email, click the link and you'll be taken to a page where you can create a new password.

Can BBC tell if I watch iPlayer?

There's no feasible way they could know you've used iPlayer unless you admit it to them. But they won't be checking iPlayer access records on a routine basis.

How do I sign out of BBC iPlayer on my TV?

How to sign out of your account
  1. First, you need to be signed in.
  2. Once you're sure you're signed in, click on “Your account” or the display name.
  3. On the next page click on “Sign out”.
  4. It should then say “You've signed out, sorry to see you go”.

Can you watch ITV player without registering?

Registering for ITV Hub Account. While most of the programmes in ITV do not require a paid subscription, you will still need to register a free account with them in order to stream content. Fortunately, registration is pretty straight forward and best of all, FREE.

Can you get iPlayer on TV?

BBC iPlayer is available on connected TVs, games consoles, set-top boxes, streamers and platforms including Freesat, Sky, Virgin Media, and YouView. You can access BBC iPlayer in one of the following ways, depending on the device: Launch the app. Press the red button on your remote from a BBC channel.

How do I get iPlayer on my LG TV?

To get started, download the BBC iPlayer app on your LG TV. It's powered by WebOS, our intuitive smart TV platform. Simply select the BBC iPlayer app from the menu cards at the bottom of your screen.

Do I need a TV Licence if I don't watch BBC?

Yes. You don't need a licence as long as you are not watching live TV or using BBC iPlayer and are only watching on-demand or catch-up on other services.

Do you have to pay for BBC Sport?

The BBC Sport app is a free to use, but mobile network operators will charge for data used over their networks.

How do I sign into iPlayer on my smart TV?

Click here to sign in on your mobile, tablet or computer. Open the BBC iPlayer application on your TV. You might be asked to sign in at this point - if you are, select Sign In. If you're not asked to sign in when you open the app, click on the sign-in icon on the top menu.

Is the BBC iPlayer free to use?

BBC iPlayer is a free service, but your mobile operator may charge for the data you use on their network.

How do I update BBC iPlayer on my smart TV?

If there's an update available, click Update and the application will update automatically.

Make sure your computer is connected to the internet, then:

  1. Open the BBC iPlayer Downloads application.
  2. Select Settings.
  3. Click Check for Updates.

How do I restart BBC iPlayer?

Press the red button on your remote to load the connected red button service. Once loaded you have the option to restart the current programme which will then load the BBC iPlayer app and start playing from the beginning.

Why has BBC iPlayer stopped working on my Samsung TV?

A software glitch is preventing the BBC's iPlayer streaming service from running on many of Samsung's smart TVs. Samsung said the problem had been caused by "security certificates" expiring on Sunday. These are used to verify that the software on the TVs has permission to access iPlayer's library of content.

How do I use iPlayer?

You can watch live and on-demand programmes on your computer by heading to the website: iplayer. Once you've found the programme you want to watch, just press the play button and you're off! You can also download programmes to play when you're not connected to the internet or when you're outside the UK.

Where can I watch BBC shows?

Watch with the BBC America App
The BBC America app on your Apple TV, Roku, or other devices will allow you to watch its shows on-demand if you have a subscription to the streaming services Philo, Fubo TV, and YouTube TV.

How do I put BBC iPlayer on my Samsung TV?

Select the "Samsung Apps" button on the screen using the direction buttons on the remote control. Press the "Select" button in the center of the remote control's direction buttons to open the "Samsung Apps" page on the TV.

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